LoudCrowd Platform

LoudCrowd Terminology

All of the LoudCrowd language you should know!

Written by Al Nafea
Updated over a week ago

Dashboard Overview

What you need to know to navigate the LoudCrowd Dashboard

Written by Alexa Ferrara
Updated over a week ago

How to Find Your Top Hashtags

Want to find hashtag trends in your UGC?

Written by Ashlee Johnson
Updated over a week ago

Post, Media, and Mention Types: A Deep Dive

Learn how to filter your content by different Instagram post, media, and mention types.

Written by Al Nafea
Updated over a week ago

How to Hide Expired Stories and Copyrighted Reels in your Content Tab

Your content page is a great way to discover reusable UGC. Make your search even easier by removing expired or copyrighted content

Written by Al Nafea
Updated over a week ago

Instagram Reels: Deep Dive and FAQ

Instagram Reels is Meta's latest venture into the increasingly popular short form video space. LoudCrowds got you covered!

Written by Al Nafea
Updated over a week ago

Optimizing Hashtags for Brand Exposure

Learn how to organize your content and elevate your brand with the use of hashtags

Written by Ashlee Johnson
Updated over a week ago

How-to Organize UGC with Filters

Here are the best practices for staying organized with using filters.

Written by Alexa Ferrara
Updated over a week ago

LoudCrowd Caption Search

How to find your best UGC using caption search.

Written by Alexa Ferrara
Updated over a week ago

How to organize your UGC content

Ready to start looking through your UGC content? Here are the most common questions associated with your content.

Written by Alexa Ferrara
Updated over a week ago

Using Labels in LoudCrowd

How to curate galleries to quickly repost UGC & track content in a program.

Written by Alexa Ferrara
Updated over a week ago

How to use Instagram Stories in LoudCrowd: A Deep Dive

This guide will help you get the most out of your Stories UGC!

Written by Al Nafea
Updated over a week ago

Instagram Stories FAQ

Written by Gary Garofalo
Updated over a week ago

How to Export Your UGC Data

Learn how to export your UGC data into an Excel compatible CSV file

Written by Al Nafea
Updated over a week ago

TikTok: How to take advantage of the new UGC engine?

Does your brand want to dip its toes in TikTok? Learn how!

Written by Al Nafea
Updated over a week ago

How-to Filter your Social CRM

Best Practices for finding crucial information within your Social CRM.

Written by Alexa Ferrara
Updated over a week ago

How to navigate your Customer Profiles

Learn how to get the most of your customer profiles. It's time to ditch your messy spreadsheets!

Written by Al Nafea
Updated over a week ago

How to use Custom Fields in LoudCrowd

Custom Fields allow you to ditch the messy spreadsheets when it comes to keeping details on your ambassadors, communities, and influencers

Written by Al Nafea
Updated over a week ago

Your Customer Segments

How to best utilize customer segments to analyze best performers.

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Written by Customer Success
Updated over a week ago

How to: Get the most out of your social CRM!

Learn how to leverage your best marketing resource.

Written by Ashlee Johnson
Updated over a week ago

How to Find Creators with LoudCrowd

While deciding who you want to invite to join your social rewards program, it’s important to target your high value customers.

Written by Alexa Ferrara
Updated over a week ago

How to use Notes in LoudCrowd

Eliminate the use of spreadsheets by using LoudCrowds notes feature to stay organized while managing your community.

Written by Alexa Ferrara
Updated over a week ago

How to Approve or Reject Posts

Some posts will require official review from your team - here's how change a post's status to either Approved or Rejected

Written by Sean Orth
Updated over a week ago

Customizing your Reward Automations

LoudCrowd enables clients to reward their customers in a variety of different ways. Learn about the customizations available to you

Written by Al Nafea
Updated over a week ago

Your Program Dashboard

How to measure your Program performance, regular reporting, see your top posts/users for surprise & delight gifting.

Written by Alexa Ferrara
Updated over a week ago

How to effectively launch your LoudCrowd ambassador program

Getting your LoudCrowd program set up is only part of the battle. An effective launch strategy is key to the long term health of your UGC

Written by Al Nafea
Updated over a week ago

How to implement SMS for program communications

LoudCrowd now enables brands to leverage SMS for program communications via Klaviyo SMS

Written by Al Nafea
Updated over a week ago

Anatomy Of A Social Rewards Page

Everything You Need To Get Started!

Written by Ashlee Johnson
Updated over a week ago

How to Identify Inactive Ambassadors

Identifying your inactive ambassadors will allow you to create a targeted plan to reactivate your biggest advocates

Written by Al Nafea
Updated over a week ago

Your Program Members

How to identify top performers, engage with low post users, seek out your most engaging members, and more.

Written by Alexa Ferrara
Updated over a week ago

How to Export a List of your Ambassadors

Learn how to export a list of your Ambassadors to a CSV file

Written by Al Nafea
Updated over a week ago

How to Navigate the Rewards Activity Dashboard

Your customer support and rewards fulfillment management home base.

Written by Alexa Ferrara
Updated over a week ago

How-to Navigate the Program Members Dashboard

Where to monitor your program participants before they join your program.

Written by Alexa Ferrara
Updated over a week ago

How to Create a Test Account

How can I test the user experience?

Written by Sean Orth
Updated over a week ago

How to Complete End of Month Fulfillment

Reward your Ambassadors at the end of every month for their hard earned work using LoudCrowd.

Written by Alexa Ferrara
Updated over a week ago

LoudCrowd User Settings

Understanding User Permissions & Setup

Written by Ashlee Johnson
Updated over a week ago

Managing your LoudCrowd Segments

Learn how to add, remove, view, and rename Segments via management in Settings.

Written by Al Nafea
Updated over a week ago

Managing your LoudCrowd Labels

Learn how to add and delete Labels in LoudCrowd

Written by Al Nafea
Updated over a week ago

How to manage your billing

Learn how to navigate to the billing tab to find the information you're looking for or make updates.

Written by Al Nafea
Updated over a week ago

How to Activate Instagram Stories

Activating Instagram Stories

Written by Gary Garofalo
Updated over a week ago

How to Integrate with LoudCrowd via Webhooks

Webhooks are automated messages sent from to your system, containing payloads of social/reward data that you can use outside of LoudCrowd

Written by Al Nafea
Updated over a week ago

How to integrate with Yotpo

Learn how to get your Yotpo account integrated with LoudCrowd and set up Yotpo rewards!

Written by Al Nafea
Updated over a week ago

How to Authenticate your TikTok Account

Authenticate your Account to view your TikTok UGC

Written by Ashlee Johnson
Updated over a week ago

How to Authenticate your Instagram Account

Authenticate your Account to view your Instagram UGC!

Written by Ashlee Johnson
Updated over a week ago

How to integrate your Klaviyo account

This article will get you started in your Klaviyo integration with LoudCrowd

Written by Al Nafea
Updated over a week ago

How to integrate with Loyalty Lion

Reward your Ambassadors with points by using Loyalty Lion

Written by Alexa Ferrara
Updated over a week ago

How to integrate with Refersion

Automatically reward your Affiliates when they post on Instagram or TikTok.

Written by Alexa Ferrara
Updated over a week ago

Auto Story Replies: Navigation, Setup, and FAQs

LoudCrowd's Auto Story Replies product enables brands to automatically respond and ANY account that mentions them in an Instagram Story

Written by Al Nafea
Updated over a week ago

Run better Giveaways and Content Challenges with Tremendous

Written by Sean Orth
Updated this week

Top 3 Use Cases for Charitable Donation Rewards through Tremendous

Take rewarding one step further by offering your program members the opportunity to donate to a charity of their choice.

Written by Alexa Ferrara
Updated this week

How to set up Cash Payments and Gift Card Rewards

In partnership with Tremendous

Written by Ashlee Johnson
Updated over a week ago

How to Create and Manage Rewards

Everything you need to know about Rewards Management in LoudCrowd.

Written by Sean Orth
Updated over a week ago

Using Auto Story Replies for Black Friday Sales

Leverage your most 1 to 1 customer communication channel to drive revenue, at scale!

Written by Sean Orth
Updated over a week ago

How to send rewards with a Klaviyo Integration

Integrate with Klaviyo to effortlessly send emails to your Social Reward members and customers.

Written by Alexa Ferrara
Updated over a week ago

How to Use LoudCrowd for Social Gifting?

How to best utilize social gifting to reward customers.

Written by Ashlee Johnson
Updated over a week ago

How to create reward codes (Shopify Customers)

Effortlessly generate unique discount codes in Shopify using the Bulk Discount Code Generator app.

Written by Alexa Ferrara
Updated over a week ago

How to manually respond to live IG Stories

LoudCrowd now enables brands to manually respond and reward any active Instagram Story tags directly from the platform

Written by Al Nafea
Updated over a week ago