LoudCrowd

Gary Garofalo

Ashlee Johnson

Al Nafea

Everything you need to know about LoudCrowd! 

LoudCrowd Platform

All of the LoudCrowd language you should know!

LoudCrowd Terminology

What you need to know to navigate the LoudCrowd Dashboard

Dashboard Overview

How to Find Your Top Hashtags

Alexa Ferrara

Dashboard

Learn how to filter your content by different Instagram post, media, and mention types.

Post, Media, and Mention Types: A Deep Dive

Your content page is a great way to discover reusable UGC. Make your search even easier by removing expired or copyrighted content

How to Hide Expired Stories and Copyrighted Reels in your Content Tab

Instagram Reels is Meta's latest venture into the increasingly popular short form video space. LoudCrowds got you covered!

Instagram Reels: Deep Dive and FAQ

Learn how to organize your content and elevate your brand with the use of hashtags

Optimizing Hashtags for Brand Exposure

Here are the best practices for staying organized with using filters.

How-to Organize UGC with Filters

How to find your best UGC using caption search.

LoudCrowd Caption Search

Ready to start looking through your UGC content? Here are the most common questions associated with your content.

How to organize your UGC content

How to curate galleries to quickly repost UGC & track content in a program.

Using Labels in LoudCrowd

This guide will help you get the most out of your Stories UGC!

How to use Instagram Stories in LoudCrowd: A Deep Dive

Instagram Stories FAQ

Learn how to export your UGC data into an Excel compatible CSV file

How to Export Your UGC Data

Does your brand want to dip its toes in TikTok? Learn how!

TikTok: How to take advantage of the new UGC engine?

Content

Best Practices for finding crucial information within your Social CRM.

How-to Filter your Social CRM

Learn how to get the most of your customer profiles. It's time to ditch your messy spreadsheets!

How to navigate your Customer Profiles

Custom Fields allow you to ditch the messy spreadsheets when it comes to keeping details on your ambassadors, communities, and influencers

How to use Custom Fields in LoudCrowd

How to best utilize customer segments to analyze best performers.

Your Customer Segments

Learn how to leverage your best marketing resource.

How to: Get the most out of your social CRM!

While deciding who you want to invite to join your social rewards program, it’s important to target your high value customers.

How to Find Creators with LoudCrowd

Eliminate the use of spreadsheets by using LoudCrowds notes feature to stay organized while managing your community.

How to use Notes in LoudCrowd

Customer Success

Social CRM

Some posts will require official review from your team - here's how change a post's status to either Approved or Rejected

How to Approve or Reject Posts

LoudCrowd enables clients to reward their customers in a variety of different ways. Learn about the customizations available to you

Customizing your Reward Automations

How to measure your Program performance, regular reporting, see your top posts/users for surprise & delight gifting.

Your Program Dashboard

Getting your LoudCrowd program set up is only part of the battle. An effective launch strategy is key to the long term health of your UGC

How to effectively launch your LoudCrowd ambassador program

LoudCrowd now enables brands to leverage SMS for program communications via Klaviyo SMS

How to implement SMS for program communications

Integrate with Shopify to easily measure the value of your program

How to Measure Program Revenue Attribution

Anatomy Of A Social Rewards Page

Identifying your inactive ambassadors will allow you to create a targeted plan to reactivate your biggest advocates

How to Identify Inactive Ambassadors

How to identify top performers, engage with low post users, seek out your most engaging members, and more.

Your Program Members

Learn how to export a list of your Ambassadors to a CSV file

How to Export a List of your Ambassadors

Your customer support and rewards fulfillment management home base.

How to Navigate the Rewards Activity Dashboard

Where to monitor your program participants before they join your program.

How-to Navigate the Program Members Dashboard

How to Create a Test Account

Reward your Ambassadors at the end of every month for their hard earned work using LoudCrowd.

How to Complete End of Month Fulfillment

Sean Orth

Programs

LoudCrowd User Settings

Learn how to add, remove, view, and rename Segments via management in Settings.

Managing your LoudCrowd Segments

Learn how to add and delete Labels in LoudCrowd

Managing your LoudCrowd Labels

Learn how to navigate to the billing tab to find the information you're looking for or make updates.

How to manage your billing

Settings

How to Activate Instagram Stories

Connect your Shopify to measure the value of your programs

How to Integrate Shopify

Webhooks are automated messages sent from to your system, containing payloads of social/reward data that you can use outside of LoudCrowd

How to Integrate with LoudCrowd via Webhooks

Learn how to get your Yotpo account integrated with LoudCrowd and set up Yotpo rewards!

How to integrate with Yotpo

Authenticate your Account to view your TikTok UGC

How to Authenticate your TikTok Account

Authenticate your Account to view your Instagram UGC!

How to Authenticate your Instagram Account

This article will get you started in your Klaviyo integration with LoudCrowd

How to integrate your Klaviyo account

Reward your Ambassadors with points by using Loyalty Lion

How to integrate with Loyalty Lion

Automatically reward your Affiliates when they post on Instagram or TikTok.

How to integrate with Refersion

Integrations

LoudCrowd's Auto Story Replies product enables brands to automatically respond and ANY account that mentions them in an Instagram Story

Auto Story Replies: Navigation, Setup, and FAQs

Run better Giveaways and Content Challenges with Tremendous

Take rewarding one step further by offering your program members the opportunity to donate to a charity of their choice.

Top 3 Use Cases for Charitable Donation Rewards through Tremendous

How to set up Cash Payments and Gift Card Rewards

Everything you need to know about Rewards Management in LoudCrowd.

How to Create and Manage Rewards

Leverage your most 1 to 1 customer communication channel to drive revenue, at scale!

Using Auto Story Replies for Black Friday Sales

Integrate with Klaviyo to effortlessly send emails to your Social Reward members and customers.

How to send rewards with a Klaviyo Integration

How to best utilize social gifting to reward customers.

How to Use LoudCrowd for Social Gifting?

Effortlessly generate unique discount codes in Shopify using the Bulk Discount Code Generator app.

How to create reward codes (Shopify Customers)

LoudCrowd now enables brands to manually respond and reward any active Instagram Story tags directly from the platform