What are LoudCrowd Filters?
Filters are the best way to narrow down your search on the LoudCrowd platform based on specific parameters. The current LoudCrowd Filters are as follows:
Post Date: Posts that have been posted within a specific time frame. Use the pre-set date ranges or select your own. `
Caption: Posts that include a keyword or phrase
Hashtag List: Posts that include a hashtag
Label: Posts that have been classified with a specific label. See Labels guide here for more information.
Programs: Posts who belong to a Customer Program (i.e. Ambassador, Loyalty, or Rewards program)
Messages: Easily track which Stories received an automated or manual Story Reply. You can narrow down your Messages search by selecting one of the below Message fitlers:
Template Name: Select from one of your message templates
Message Date: Filter for a specific date range a set of messages were sent out
Message Keywords: Search for keywords used within your Story reply message
Sending Method: Choose from Manual Templates, Manual Custom, or an Automatic Send message
Customer Info:
Follower Count: Number of Instagram Followers the creator has
Post Count: Number of Posts that tag your brand
Segment: Posts/Users that belong to a Segment. See Segment guide here for more information.
Post Info:
Mention Type:
Tag: Actual tag on the Instagram Photo/Video in the feed
Caption Mention: Mention the brand in the caption of the Instagram photo
Story: Instagram Story Tag
Media Type:
Image
Video
Carousel
Post Type:
Feed
Story
Reel
Post Status:
For posts belonging to a specific Program, you can filter to see approved, rejected, not reviewed, or posts marked as needs official review.
For challenge posts, you can filter for challenge content that has been approved, rejected, or not reviewed.
Engagement Rate: Total number of interactions with a post
Impressions: Total number of views of a post
Where can I find Filters?
You can apply these filters on the Content Tab to find a particular image or video.
How do I use Filters?
Navigate to the Content Tab
Select “Add Filter” and customize your search
Select “Exclude” if you would like to exclude posts/customers from a specific label or segment
“Reset” the search to clear out any filters
EXAMPLES:
Content Filters:
Most engaging videos over the past 6 months
Approved Ambassador posts
Posts that mention one of my products
FAQ:
Can I use filters to exclude posts?
You can exclude the following types of posts:
Expired Stories
Unavailable Media (ex. a Reel has been copyrighted)
Label - any content that is in a Label
Segment - a group of creators in a Segment
Messages - A message filtered by Template Name, Message Date, Message Keywords, Sending Method
How many filters can I use in a search?
You can use as many filters as you’d like to get optimal results!
Can I save these search results to view at a later date?
Now that you have your specific posts group based on your search criteria, you can either save your search or organize your results using Labels or Segments. To save a search, click the purple Save Search button in the filter bar.
Still, need help getting set up?
Reach out to [email protected] and our Customer Success team will be happy to assist you!