How to Organize UGC with Filters

Here are the best practices for staying organized with using filters.

Alexa Ferrara avatar
Written by Alexa Ferrara
Updated over a week ago

What are LoudCrowd Filters?

Filters are the best way to narrow down your search on the LoudCrowd platform based on specific parameters. The current LoudCrowd Filters are as follows:

  • Post Date: Posts that have been posted within a specific time frame. Use the pre-set date ranges or select your own. `

  • Caption: Posts that include a keyword or phrase

  • Hashtag List: Posts that include a hashtag

  • Label: Posts that have been classified with a specific label. See Labels guide here for more information.

  • Programs: Posts who belong to a Customer Program (i.e. Ambassador, Loyalty, or Rewards program)

  • Messages: Easily track which Stories received an automated or manual Story Reply. You can narrow down your Messages search by selecting one of the below Message fitlers:

    • Template Name: Select from one of your message templates

    • Message Date: Filter for a specific date range a set of messages were sent out

    • Message Keywords: Search for keywords used within your Story reply message

    • Sending Method: Choose from Manual Templates, Manual Custom, or an Automatic Send message

  • Customer Info:

    • Follower Count: Number of Instagram Followers the creator has

    • Post Count: Number of Posts that tag your brand

    • Segment: Posts/Users that belong to a Segment. See Segment guide here for more information.

  • Post Info:

    • Mention Type:

      • Tag: Actual tag on the Instagram Photo/Video in the feed

      • Caption Mention: Mention the brand in the caption of the Instagram photo

      • Story: Instagram Story Tag

    • Media Type:

      • Image

      • Video

      • Carousel

    • Post Type:

      • Feed

      • Story

      • Reel

    • Post Status:

      • For posts belonging to a specific Program, you can filter to see approved, rejected, not reviewed, or posts marked as needs official review.

      • For challenge posts, you can filter for challenge content that has been approved, rejected, or not reviewed.

  • Engagement Rate: Total number of interactions with a post

  • Impressions: Total number of views of a post

Where can I find Filters?

You can apply these filters on the Content Tab to find a particular image or video.

How do I use Filters?

  1. Navigate to the Content Tab

  2. Select “Add Filter” and customize your search

  3. Select “Exclude” if you would like to exclude posts/customers from a specific label or segment

  4. “Reset” the search to clear out any filters

EXAMPLES:

Content Filters:

  • Most engaging videos over the past 6 months

  • Approved Ambassador posts

  • Posts that mention one of my products

FAQ:

Can I use filters to exclude posts?

You can exclude the following types of posts:

  • Expired Stories

  • Unavailable Media (ex. a Reel has been copyrighted)

  • Label - any content that is in a Label

  • Segment - a group of creators in a Segment

  • Messages - A message filtered by Template Name, Message Date, Message Keywords, Sending Method

How many filters can I use in a search?

You can use as many filters as you’d like to get optimal results!

Can I save these search results to view at a later date?

Now that you have your specific posts group based on your search criteria, you can either save your search or organize your results using Labels or Segments. To save a search, click the purple Save Search button in the filter bar.



Still, need help getting set up?

Reach out to [email protected] and our Customer Success team will be happy to assist you!

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