What are Segments?
Segments are an amazing way to measure performance, your top performers, and to create targeted outreach.
Where can I find Segments?
You can see a list of Segments in your Settings, Use Segments as a filter on the Content tab, Social CRM tab, or view Segments on Individual Customers.
How do I create Segments?
Navigate to Settings and select “Segments”
Click Add Segment to create a new Segment
Delete Segments by selecting “Delete” next to the Segment name
From Single Customer:
Identify the post you’d like to segment
Click add segment
Type in the name you’d like to use, and select “Add”
From Multiple Customers:
Select the customers you would like to add
Go to Actions, select “+ Segment”
Type in the name of the segment you’d like to use, and select “Add”
How do I use Segments?
Segments can be used as a filter on the Content and Social CRM tab as a way to narrow down members or posts by members of a specific Segment.
You can determine top performers to offer them unique gifts.
Can I delete Segments?
Yes, you can manage Segments under “Settings > Segments”
Are Segments only visible to me or the entire account?
Everyone on your team will have access to the segments created in your account.
Is there a limit to how many segments I can create?
Nope! You’re able to organize your UGC however you’d like with unlimited segments.
Still, need help getting set up?