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How to integrate and set up rewards with Smile
How to integrate and set up rewards with Smile

Learn how to get your Smile account integrated with LoudCrowd and set up Smile rewards!

Alexa Ferrara avatar
Written by Alexa Ferrara
Updated over a week ago

Integrate your Smile account with LoudCrowd to effortlessly reward program members with points through Smile.

Before we start, you must have a PRO or Enterprise plan with Smile in order to complete the integration.

How to set up the integration:

  1. Log into your Smile account

  2. Go to Settings > Platforms

  3. At the top, select Show More which will reveal your public and private API keys. Copy your Private API Key.

  4. Log into your LoudCrowd account

  5. Go to the Integrations tab -> click Add Integration under Outbound

  6. Select Smile -> paste that Private API key -> click Save

How to set up a Smile reward in LoudCrowd:

  1. In LoudCrowd, create your program (or surprise & delight) reward

    1. Go to Settings -> Rewards -> + Add Reward

    2. Name your reward (ex. 1000 points) -> select SMILE for Reward Method -> Create an Event ID (ex. LoudCrowd_1000points)

  2. In Smile, ensure your reward uses the same Event ID as the LoudCrowd Reward (ex. LoudCrowd_1000points)

How to test the integration + reward:

  1. Go to the Integrations tab in LoudCrowd

  2. Click the Test button

  3. Enter in your email address

  4. Paste the Reward Event ID exactly as it shows (ex. LoudCrowd_1000points)

  5. Click Test

Still, need help getting set up?

Reach out to [email protected] and our Customer Success team will be happy to assist you!

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