LoudCrowd enables clients to reward their customers in a variety of different ways. Primarily, there are two reward options: instant and monthly.
Instantaneous Rewards:
Instant Rewards trigger when a customer hits the required post count. The following options are available for customizing instant rewards.
Post Count: define the post count required to trigger off the reward
Buffer Limit: define how far apart posts must be to count towards the reward threshold. Options include: none, one day, two days, five days, one week, one month
Fullfillment Limit: the maximum number of times the recipient can receive the reward
Post Type: defines the type of post that counts toward the reward. Options include Instagram Story, Instagram Feed, Instagram Reel, and TikTok.
Timeframe: sets up a deadline from when the person joins the program towards meeting the reward count
Contact your Client Strategist for advice on customizing your instantaneous reward automations and getting set up.
Monthly Rewards
Monthly Rewards trigger on the first business day of the next month. In a tiered monthly structure, the customer will earn the highest reward tier that they qualified for.
Post Count: define the post count required to trigger off the reward
Post Type: defines the type of post that counts toward the reward. Options include Instagram Story, Instagram Feed, Instagram Reel, and TikTok.
Segment: trigger based off of membership in a Segment (i.e. region)
Follower Count: triggers based off a follower count requirement
Media Type: defines the type of media that counts toward the reward. Options include Image, Video, and Carousel. More on Media Types here
... and essentially any other filter. More on available filters here
Contact your Client Strategist for advice on customizing your instantaneous reward automations and getting set up.
As always any reward can be triggered manually by hitting 'Send Gift' on a customer profile. More on manual and social gifting here.