What is the LoudCrowd Dashboard?

The dashboard is the quickest way to view UGC Analytics and understand trends in your UGC data.

Where can I find the Dashboard?

The Dashboard is the first screen you’ll see when you log in. You can navigate to the Dashboard at any time through the Navigation Bar on the left-hand side of the screen.

How do I use the Dashboard?

You can use the Dashboard to identify trends in overall UGC posts, Impressions, or Value, or you can use the filters to gather UGC insights on specific groups or within a particular date range.

  • Filter By Customer Segment: Select the leftmost drop-down above the graph to change the Customer segment you’re looking at

  • Filter by Mention Type: Select the rightmost drop-down above the graph to look at a specific mention type (Tag, Caption mention, Story)

  • Filter by Date Range: Select the blue date button on the righthand side of the graph to select a specific date range

  • Filter by Metric: To change the metric you’re viewing on the graph, select the tab of the metric you’d like to view to switch views.

EXAMPLES:

  • View ambassador UGC posts over the last 12 months to identify the best UGC months

  • Identify peaks in UGC Impressions during seasonal campaigns

  • Determine the value of Instagram Stories vs. In-feed post

FAQ:

How do you determine the percent change of each metric?

The percentage change of the metrics is determined by the date range.

Can I export the Dashboard Data?

You can export data from the Social CRM tab, which powers the dashboard insights.




Still, need help getting set up?

Reach out to [email protected] and our Customer Success team will be happy to assist you!

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