LoudCrowd

All of the LoudCrowd language you should know!

LoudCrowd Terminology

Getting Started with Email Templates

LoudCrowd enables brands to leverage SMS for program communications via Klaviyo SMS

How to implement SMS for program communications

To kick off the 12 Days of LoudCrowd, we're highlighting new features that have recently come into the app!

12 Days of LoudCrowd: Day 1 - New Features

Check out what's new in LoudCrowd products each month

2024 Product Updates

Announcements

Al Nafea

Meg Hahn

Customer Success

Core Platform Guides / Getting Started

LoudCrowd 101: Start Using LoudCrowd Today

In this article you will learn how to set up your SSO Identity Provider and manage your teams' access to the LoudCrowd Brand App.

Use SSO to Manage Access to the LoudCrowd Brand App

Lauren McClurg

Ronny Freites

Navigating the Platform

Below is a tour of the Content Tab. This is where you can discover and organize UGC from all your customers.

Content

Below is a tour of how to navigate the Social CRM. This is where you can discover potential ambassadors from your customer base.

Social CRM

Below is a tour of how to navigate the Programs tab. This is your home base for content & analytics for all of your active programs.

Programs

Below is a tour of how to navigate a Customer's Profile within the Social CRM.

Customer Profile

Below is a tour of how to navigate the LoudCrowd Dashboard. This is where you can find detailed analyses of your UGC performance.

Dashboard

Below is a brief video demo of how to use the LoudCrowd platform with your TikTok account.

LoudCrowd Platform Demo (TikTok)

Switch between your Instagram and TikTok accounts with just a couple of clicks.

How to Access your TikTok Account

Learn how to set up and manage automated story replies and message templates.

Messaging – Auto Story Replies and Message Templates

Learn how to use our story replies feature to send out one-off messages  to your customers.

Messaging – Manual Story Replies

Are you a visual learner? Check out our these videos to learn how to navigate the LoudCrowd platform.

LoudCrowd Platform Videos

What you need to know to navigate the LoudCrowd Dashboard

How to use the LoudCrowd Dashboard

Some posts will require official review from your team - here's how change a post's status to either Approved or Rejected

How to Approve or Reject Posts

Learn how to export a list of your Ambassadors to a CSV file

How to Export a List of your Ambassadors

Best practices for finding top customers in your Social CRM

How to Filter your Social CRM

Reward your customers for tagging you on their socials!

How to Use LoudCrowd for Social Gifting

How to Navigate your Customer Profiles

Easily keep track of customer interactions with Notes

How to Use Notes in LoudCrowd

Integrate with Shopify to easily measure the value of your program

How to Measure Program Revenue Attribution

Curate UGC Galleries to quickly repost UGC & Track Content

How to Use Content Labels

Stay on top of all of your UGC with our easy to use filters

How to Organize UGC with Filters

Navigating LoudCrowd

LoudCrowd User Settings

How to Authenticate Your Instagram Account

Everything you need to know about Rewards Management in LoudCrowd

How to Create and Manage Rewards

Welcome to LoudCrowd! Please complete the following steps ahead of your kickoff call.

Pre-Kickoff: Client Onboarding Guide

Welcome to LoudCrowd! Please complete the following steps to complete your program setup/customizations after your kick-off call.

Post-Kickoff: Client Onboarding Guide

Setting Up Your Account

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.