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How to Organize UGC with Filters

Stay on top of all of your UGC with our easy to use filters

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Written by Customer Success
Updated over a year ago

What are LoudCrowd Filters?

Filters are the best way to narrow down your search on the LoudCrowd platform based on specific parameters. The current LoudCrowd Filters are as follows:

  • Post Date: Posts that have been posted within a specific time frame. Use the pre-set date ranges or select your own. `

  • Caption: Posts that include a keyword or phrase

  • Label: Posts or customers that have been classified with a specific label. See Labels guide.

  • Program: Posts who belong to a Customer Program (i.e. Ambassador, Loyalty, or Rewards program)

  • Customer Info:

    • Follower Count: Number of Instagram Followers

    • Post Count: Number of Posts that tag your brand

    • Segment: Posts/Users that belong to a Segment. See Segment guide.

  • Post Info:

    • Mention Type:

      • Tag: Actual tag on the Instagram Photo/Video in the feed

      • Caption Mention: Mention the brand in the caption of the Instagram photo

      • Story: Instagram Story Tag

    • Post Type:

      • Feed

      • Story

      • Reels

    • Media Type:

      • Image

      • Video

      • Carousel

    • Post Status: Approved or Rejected status of a post. Mainly for posts belonging to a specific Program

  • Engagement Rate: Total number of interactions with a post

  • Impressions: Total number of views of a post

Where can I find Filters?

You can apply these filters on the Content Tab to find a particular image or video.

How do I use Filters?

  1. Navigate to the Content Tab

  2. Select “Add Filter” and customize your search

  3. Select “Exclude” if you would like to exclude posts/customers from a specific label or segment

  4. “Reset” the search to clear out any filters

EXAMPLES:

Content Filters:

  • Most engaging videos over the past 6 months

  • Approved Ambassador posts

  • Posts that mention one of my products

FAQ:

Can I use filters to exclude posts?

Currently, you can exclude posts that have been classified with a specific label or segment.

How many filters can I use in a search?

You can use as many filters as you’d like to get optimal results!

Can I save these search results to view at a later date?

Now that you have your specific posts group based on your search criteria, you can either save your search or organize your results using Labels or Segments.

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