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Reviewing Submitted Content

Approving, rejecting and commenting on photos and videos creators submit from their Creator Hub, and which actions notify the creator.

Written by Customer Success

Where submitted content lives

Creators can upload photos and videos from the Content tab in their Creator Hub and submit them to one of your programs or campaigns. Submissions appear in your dashboard under Content → Submitted.

This is separate from the Instagram and TikTok posts LoudCrowd collects, which stay under Content → Social. A submission does not add anything to the creator's storefront.

Don't see a Submitted tab? Content submissions are not turned on for your account.

Who can submit

Requirement

Details

Membership

Approved member of the program or campaign

Program or campaign

Currently live. A campaign must be inside its start and end dates and not paused

Photos

JPEG, PNG, WebP or GIF, up to 30 MB

Videos

MP4, MOV or WebM, up to 4 GB

Submissions and their comments stay visible after a program or campaign ends.

Filtering submissions

Submissions are listed newest first. You can filter by Approval Status, Post Date, Programs, Campaigns and Creator Email.

Example. Filter Approval Status to No status to see everything still waiting on a decision.

Reviewing a submission

Click a submission to open it. You will see the photo or video, the caption, the creator, the program or campaign it was submitted to, and the comment thread.

Status

What it means

What the creator sees

No status

Not reviewed yet. Every new submission starts here

Pending review

Approved

The content is signed off

Approved

Rejected

The content needs changes. Select Reject with comment; a comment is required

Changes requested

Use Add comment to leave feedback at any time without changing the status.

Each comment shows which teammate wrote it. Creators see your brand as the sender, not the individual teammate.

What creators are notified about

Creators receive an email when a submission is approved or rejected. Comments appear in the creator's Library.

Action

Creator email

Approve

Your content was approved by [brand name]

Reject with comment

Action required on content submitted to [brand name]

Add comment

None. The comment appears in the creator's Library

Both emails link the creator to their Library, where they can see the status and every comment on the submission. Each status change sends a new email.

Need a creator to make changes? Select Reject with comment and explain what to change. The creator receives the Action required email, sees your comment in their Library, and can upload a corrected version.

For the full email copy, see LoudCrowd Notifications.

Common questions

How do I ask a creator to change something?

Reject the submission with a comment explaining the change. The creator is emailed and can resubmit.

Does adding a comment send an email?

No. Comments appear in the creator's Library. Approving or rejecting sends the email.

Can I leave a comment on approved content?

Yes. Approve the submission, then use Add comment.

How does a creator fix rejected content?

They upload the corrected version as a new submission. The original keeps its Rejected status.

Will the creator see who on my team reviewed their content?

No. Creators see your brand name on comments, not the teammate.

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