LoudCrowd sends some emails on its own — you don't build them or turn them on. Others are yours to write, and if you skip them, nobody gets them.
The automatic ones are standardized across the LoudCrowd platform: every brand sends the same notifications, with the same copy, from [email protected]. You can't edit or rebrand them, and your Email Branding settings don't apply — those govern the messages you write and send.
The short version: rewards, applications, sales, tiers, and post decisions are handled automatically. Your welcome and invite messages are not. Write those before you start inviting creators.
Sent automatically to your creators
Each of these lands as an email and as a notification in the creator's Hub feed. They're on by default for new accounts.
Notification | When it fires |
Completed a reward task | A post or deliverable counts toward a monthly task and earns a reward |
Monthly gift is ready | A tier's monthly gift becomes available to claim |
Hit a milestone | A creator completes a milestone task and earns its reward |
Application received | A creator applies to your program |
Application not accepted | You reject a pending application |
You got a sale | A sale is attributed to the creator and earns them commission |
Post wasn't approved | You reject one of their posts in content review |
Tier changed | A tier evaluation moves them to a different tier |
New period started | A tier evaluation runs and they stay in their current tier |
Login code | Every Creator Hub sign-in (sent from [email protected]) |
Payout sent | Your payment provider — usually Tremendous — emails a link to claim it |
Sent automatically to your team
Notification | When it fires |
New social account connected | Someone connects a social account |
Reconnect your social account | A connected account breaks and stops collecting data |
You're low on reward codes | A discount code pool is running down |
Rewards are no longer being sent | A code pool is fully drained — fulfillment has stopped |
Prepare funds for commissions | The day before month-end, ahead of the payout run |
You paid your ambassadors | The monthly payout completed |
Commissions payment failed | The monthly payout run failed |
Trouble connecting to Tremendous | Your payout integration is invalid |
Challenge started / ended | A challenge goes live or wraps up |
Monthly digest | A monthly recap of program performance and rewards |
Who gets these: users with the Owner role. Make sure whoever funds payouts and manages discount codes is on the list before you go live!
What you set up yourself
Message | Why it matters |
Welcome | Sent automatically when a creator is approved — but only if you've built the template. No template, no message. |
Invite | Required to invite creators from Discovery. The invite won't send without it. |
Everything else | Announcements, campaign kickoffs, code reminders — yours to send, on your timing |
Both templates live in Messages → Templates. Your welcome message should cover their affiliate code and storefront link, what you'd like them to post, how rewards work, and where to ask questions.
Watch out: a message sent only to the Hub inbox doesn't email anyone. If it's time-sensitive, send it by email too.
Onboarding checklist
Build your Welcome template — before approving anyone.
Build your Invite template — before inviting from Discovery.
Confirm the right people are receiving commission and reward-code alerts.
Set your Email Branding so the messages you send look like you.
Skim the creator table above so you don't duplicate what they already hear.