Your UGC Program Dashboard

How to measure your UGC Program performance, regular reporting, see your top posts/users for surprise & delight gifting.

Alexa Ferrara avatar
Written by Alexa Ferrara
Updated over a week ago

The Program Dashboard is your home base for a specific customer rewards program. This is where you can find everything about your program in one central place.

Where can I find the Program Dashboard?

The Program Dashboard is the first page you see after you select “View Program” in the Program Tab.

How do I Navigate the Program Dashboard

Tab 1: Statistics - View a snapshot of your Program Performance. Filter for a specific date range, or look at statistics from all time.

Section 2: Signups and Recent Members - See how many sign-ups you’ve gotten over time, and view your most recent Program members

Section 3: Rewards - Identify what rewards are associated with the Program and quickly see rewards metrics.

Section 4: Content - Top posts based on Impressions

Section 5: Members - Top members based on Impressions

EXAMPLES:

  • View Program performance during a specific month

  • Measure the effectiveness of your outreach by monitoring Program signups

  • Select the top Ambassador photo to repost to your social media

FAQ:

How to calculate the percent change for each of the metrics?

These are based on the date range. To change the date range select the blue button on the right-hand side of the screen.

Where can I learn more about my program members?
We write extensively about program members and how to identify top performers in this article.

Still, need help getting set up?

Reach out to [email protected] and our Customer Success team will be happy to assist you!

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