# LoudCrowd Help Center

> Help center for LoudCrowd

## Core Platform Guides / Getting Started

- [How to Navigate Program Settings](https://help.loudcrowd.com/en/articles/8491122-how-to-navigate-program-settings.md): Your home base for onboarding a new program or updating necessary information for established programs.
- [How to Use Custom Fields in LoudCrowd](https://help.loudcrowd.com/en/articles/6323196-how-to-use-custom-fields-in-loudcrowd.md): Custom Fields allow you to ditch the messy spreadsheets when it comes to keeping details on your ambassadors, communities, and influencers
- [How to Use Notes in LoudCrowd](https://help.loudcrowd.com/en/articles/5960832-how-to-use-notes-in-loudcrowd.md): Eliminate the use of spreadsheets by using LoudCrowds notes feature to stay organized while managing your community.
- [How to Use the Product Picker Collection in Program Settings](https://help.loudcrowd.com/en/articles/8491231-how-to-use-the-product-picker-collection-in-program-settings.md): Update your shoppable ambassador storefront collections as often as you'd like.
- [How to Navigate the Program Members Dashboard](https://help.loudcrowd.com/en/articles/5530483-how-to-navigate-the-program-members-dashboard.md): Where to monitor your program participants before they join your program.
- [LoudCrowd User Settings](https://help.loudcrowd.com/en/articles/5728816-loudcrowd-user-settings.md): Understanding User Permissions & Setup
- [Curate 'Inspire Me' Product Collections for Your Creator Storefronts](https://help.loudcrowd.com/en/articles/11165862-curate-inspire-me-product-collections-for-your-creator-storefronts.md): This guide outlines best practices for using 'Inspire Me' to help your creators know what to feature on their Storefronts and social posts.
- [How to Use the Social CRM](https://help.loudcrowd.com/en/articles/5686564-how-to-use-the-social-crm.md): Learn to how to leverage your Social CRM to manage and nurture your customer relationships.
- [Creator Hub Guide for Brand Managers](https://help.loudcrowd.com/en/articles/12581654-creator-hub-guide-for-brand-managers.md): A comprehensive guide to understanding and supporting your creators with the LoudCrowd Creator Hub.
- [LoudCrowd User Settings](https://help.loudcrowd.com/en/articles/6176937-loudcrowd-user-settings.md): Understanding User Roles & Permissions
- [How to Find Creators with LoudCrowd](https://help.loudcrowd.com/en/articles/5801013-how-to-find-creators-with-loudcrowd.md): While deciding who you want to invite to join your social rewards program, it’s important to target your high value customers.
- [Dashboard](https://help.loudcrowd.com/en/articles/6145818-dashboard.md): Below is a tour of how to navigate the LoudCrowd Dashboard. This is where you can find detailed analyses of your UGC performance.
- [Content](https://help.loudcrowd.com/en/articles/6145759-content.md): Below is a tour of the Content Tab. This is where you can discover and organize UGC from all your customers.
- [Programs](https://help.loudcrowd.com/en/articles/6145806-programs.md): Below is a tour of how to navigate the Programs tab. This is your home base for content & analytics for all of your active programs.
- [Customer Profile](https://help.loudcrowd.com/en/articles/6145812-customer-profile.md): Below is a tour of how to navigate a Customer's Profile within the Social CRM.
- [LoudCrowd Platform Demo \(TikTok\)](https://help.loudcrowd.com/en/articles/6217060-loudcrowd-platform-demo-tiktok.md): Below is a brief video demo of how to use the LoudCrowd platform with your TikTok account.
- [Messaging – Auto Story Replies and Message Templates](https://help.loudcrowd.com/en/articles/6574550-messaging-auto-story-replies-and-message-templates.md): Learn how to set up and manage automated story replies and message templates.
- [How to Organize UGC with Filters](https://help.loudcrowd.com/en/articles/6176945-how-to-organize-ugc-with-filters.md): Stay on top of all of your UGC with our easy to use filters
- [Pre-Kickoff: Client Onboarding Guide](https://help.loudcrowd.com/en/articles/9221865-pre-kickoff-client-onboarding-guide.md): Welcome to LoudCrowd! Please complete the following steps ahead of your kickoff call.
- [Post-Kickoff: Client Onboarding Guide](https://help.loudcrowd.com/en/articles/9421677-post-kickoff-client-onboarding-guide.md): Welcome to LoudCrowd! Please complete the following steps to complete your program setup/customizations after your kick-off call.
- [Access the LoudCrowd Brand App using Multi-factor Authentication \(MFA\)](https://help.loudcrowd.com/en/articles/11106823-access-the-loudcrowd-brand-app-using-multi-factor-authentication-mfa.md): In this article you will learn how to set up Multi-factor Authentication to gate your teams' access to the LoudCrowd Brand App

## Integrations & Add-Ons

- [How to Integrate Shopify in LoudCrowd](https://help.loudcrowd.com/en/articles/6845497-how-to-integrate-shopify-in-loudcrowd.md): Connect your Shopify to measure the value of your programs
- [Shopify App Permissions: What LoudCrowd Uses and Why](https://help.loudcrowd.com/en/articles/16238103-shopify-app-permissions-what-loudcrowd-uses-and-why.md): What each Shopify permission LoudCrowd requests is used for, what LoudCrowd writes back to your store, and which permissions an affiliate-link-only program actually needs.
- [Setting Up Your Klaviyo Integration](https://help.loudcrowd.com/en/articles/16401265-setting-up-your-klaviyo-integration.md): Complete guide to connecting Klaviyo with LoudCrowd for creator communications, rewards, welcome emails, and SMS.
- [Identifying LoudCrowd Orders in Shopify with Order Tags](https://help.loudcrowd.com/en/articles/15555574-identifying-loudcrowd-orders-in-shopify-with-order-tags.md)
- [Enabling AI Creator Discovery via Instagram Creator Marketplace](https://help.loudcrowd.com/en/articles/15192786-enabling-ai-creator-discovery-via-instagram-creator-marketplace.md)
- [Instagram Connection Troubleshooting](https://help.loudcrowd.com/en/articles/16041010-instagram-connection-troubleshooting.md): What to check when your Instagram account shows as disconnected in LoudCrowd, or a refresh doesn't bring it back.
- [How to Authenticate Your Instagram Account](https://help.loudcrowd.com/en/articles/6176924-how-to-authenticate-your-instagram-account.md): Step 1 to Measure and Grow your UGC
- [How to Activate Instagram Stories](https://help.loudcrowd.com/en/articles/5632770-how-to-activate-instagram-stories.md): Activating Instagram Stories
- [How to Authenticate Your TikTok Account](https://help.loudcrowd.com/en/articles/6056544-how-to-authenticate-your-tiktok-account.md): Authenticate your Account to view your TikTok UGC
- [How to Re-authenticate Your Instagram and TikTok accounts](https://help.loudcrowd.com/en/articles/8496544-how-to-re-authenticate-your-instagram-and-tiktok-accounts.md): Follow the steps below to get your UGC flowing in LoudCrowd again.
- [Dynamic Properties Available in Klaviyo](https://help.loudcrowd.com/en/articles/8732638-dynamic-properties-available-in-klaviyo.md): This article lists the Dynamic properties available in Klaviyo
- [Updating DNS Records in Klaviyo](https://help.loudcrowd.com/en/articles/9289233-updating-dns-records-in-klaviyo.md)
- [How to Integrate Emarsys in LoudCrowd](https://help.loudcrowd.com/en/articles/9346688-how-to-integrate-emarsys-in-loudcrowd.md): A step by step guide to sending comms through Emarsys
- [How to Integrate with Bluecore](https://help.loudcrowd.com/en/articles/9264519-how-to-integrate-with-bluecore.md): A step by step guide to sending rewards through Bluecore
- [How To Integrate Your Braze Account](https://help.loudcrowd.com/en/articles/9504746-how-to-integrate-your-braze-account.md): This article will get you started in your Braze integration with LoudCrowd
- [How to implement SMS for program communications](https://help.loudcrowd.com/en/articles/6387093-how-to-implement-sms-for-program-communications.md): LoudCrowd enables brands to leverage SMS for program communications via Klaviyo SMS
- [How to Integrate Klaviyo in LoudCrowd](https://help.loudcrowd.com/en/articles/6056877-how-to-integrate-klaviyo-in-loudcrowd.md): This article will get you started in your Klaviyo integration with LoudCrowd
- [Brand Settings for Emails Sent from LoudCrowd](https://help.loudcrowd.com/en/articles/15169211-brand-settings-for-emails-sent-from-loudcrowd.md): This guide walks through customizing the look and "From" address of emails sent from LoudCrowd
- [How to Integrate Yotpo in LoudCrowd](https://help.loudcrowd.com/en/articles/6088177-how-to-integrate-yotpo-in-loudcrowd.md): Learn how to get your Yotpo account integrated with LoudCrowd and set up Yotpo rewards!
- [How to Integrate Loyalty Lion in LoudCrowd](https://help.loudcrowd.com/en/articles/5986551-how-to-integrate-loyalty-lion-in-loudcrowd.md): Reward your Ambassadors with points by using Loyalty Lion
- [How to Integrate Smile in LoudCrowd](https://help.loudcrowd.com/en/articles/7869450-how-to-integrate-smile-in-loudcrowd.md): Learn how to get your Smile account integrated with LoudCrowd and set up Smile rewards!
- [Setup Impact sub-affiliate Integration](https://help.loudcrowd.com/en/articles/10451023-setup-impact-sub-affiliate-integration.md): Steps to setup an Impact.com subaffiliate integration so you can create Impact campaign web tracking link wrapped by a LoudCrowd Storefront.
- [How to Integrate Refersion in LoudCrowd](https://help.loudcrowd.com/en/articles/6216847-how-to-integrate-refersion-in-loudcrowd.md): Automatically reward your Affiliates when they post on Instagram or TikTok.
- [Setup AWIN Sub-affiliate Integration for a Shoppable Program](https://help.loudcrowd.com/en/articles/14652198-setup-awin-sub-affiliate-integration-for-a-shoppable-program.md): Steps to set up an AWIN sub-affiliate integration so your creators get LoudCrowd tracking links powered by AWIN's affiliate network.
- [Integrating with LoudCrowd Webhooks](https://help.loudcrowd.com/en/articles/6604614-integrating-with-loudcrowd-webhooks.md): Webhooks are automated messages sent from to your system, containing payloads of social/reward data that you can use outside of LoudCrowd
- [Setting Up a New Web Component in LoudCrowd](https://help.loudcrowd.com/en/articles/10193660-setting-up-a-new-web-component-in-loudcrowd.md)
- [ShopWith Widget Installation Guide](https://help.loudcrowd.com/en/articles/12430931-shopwith-widget-installation-guide.md): Instructions on setting up ShopWith so buyers can shop product pages alongside trusted creator content and recommendations
- [Sign Up Modal](https://help.loudcrowd.com/en/articles/14759996-sign-up-modal.md): Add a LoudCrowd Sign up Modal to any page on your site

## User Generated Content \(UGC\) Management

- [How to Approve or Reject Posts](https://help.loudcrowd.com/en/articles/6125372-how-to-approve-or-reject-posts.md): Some posts will require official review from your team - here's how change a post's status to either Approved or Rejected
- [How to Navigate Feed Activity](https://help.loudcrowd.com/en/articles/5530474-how-to-navigate-feed-activity.md): Your customer support and rewards fulfillment management home base.

## Rewards & Incentives Management

- [How to generate reward codes with Bulk Discount Code Generator \(Shopify\)](https://help.loudcrowd.com/en/articles/6145565-how-to-generate-reward-codes-with-bulk-discount-code-generator-shopify.md): Effortlessly generate unique discount codes in Shopify using the Bulk Discount Code Generator app.
- [LoudCrowd Notifications](https://help.loudcrowd.com/en/articles/16243678-loudcrowd-notifications.md): A map of every email and notification LoudCrowd sends on its own — to your creators and to your team — plus the messages to build during onboarding.
- [LoudCrowd App Update: Enable Gift Card Editing](https://help.loudcrowd.com/en/articles/14983361-loudcrowd-app-update-enable-gift-card-editing.md)
- [Transitioning to LoudCrowd Hub Messaging](https://help.loudcrowd.com/en/articles/15281323-transitioning-to-loudcrowd-hub-messaging.md)
- [Transitioning Your Rewards to Program Tiers](https://help.loudcrowd.com/en/articles/15281500-transitioning-your-rewards-to-program-tiers.md)
- [How to generate reward codes with BulkBunny \(Shopify\)](https://help.loudcrowd.com/en/articles/7869409-how-to-generate-reward-codes-with-bulkbunny-shopify.md): Effortlessly generate unique discount codes in Shopify using the BulkBunny app in Shopify.
- [How to send rewards via Klaviyo](https://help.loudcrowd.com/en/articles/6082423-how-to-send-rewards-via-klaviyo.md): Integrate with Klaviyo to effortlessly send emails to your Social Reward members and customers.
- [How to Set Up a Multi-Tier Monthly Recurring Reward](https://help.loudcrowd.com/en/articles/8945041-how-to-set-up-a-multi-tier-monthly-recurring-reward.md): Easily set up a recurring, multi-tier monthly reward directly in the LoudCrowd platform.
- [How to Set Up a Single-Tier Monthly Recurring Reward](https://help.loudcrowd.com/en/articles/8937921-how-to-set-up-a-single-tier-monthly-recurring-reward.md): Easily set up a recurring, single tier monthly reward directly in the LoudCrowd platform.
- [How to Send Cash Rewards via Tremendous](https://help.loudcrowd.com/en/articles/6763325-how-to-send-cash-rewards-via-tremendous.md): In partnership with Tremendous
- [How to Set Up Tremendous to Pay Commissions](https://help.loudcrowd.com/en/articles/10523346-how-to-set-up-tremendous-to-pay-commissions.md): Set up your Tremendous account to pay out affiliate commissions
- [Setting Up Commission Splits by Product, Brand, or Collection](https://help.loudcrowd.com/en/articles/10276773-setting-up-commission-splits-by-product-brand-or-collection.md): How to implement commission splits effectively, with practical examples and best practices.
- [Tiered Incentives & Milestones: Program Design Guide](https://help.loudcrowd.com/en/articles/14112921-tiered-incentives-milestones-program-design-guide.md): Use this guide to plan how you want to structure your creator program's tiers, rewards, and milestones before setting them up in LoudCrowd.

## Program Management

- [How to Identify Inactive Ambassadors](https://help.loudcrowd.com/en/articles/6516204-how-to-identify-inactive-ambassadors.md): Identifying your inactive ambassadors will allow you to create a targeted plan to reactivate your biggest advocates
- [Email Best Practices](https://help.loudcrowd.com/en/articles/9507811-email-best-practices.md): Now that your program is live, engage with your program members via email.
- [How to Navigate Customer Profiles](https://help.loudcrowd.com/en/articles/6176957-how-to-navigate-customer-profiles.md): A deep dive of your Customer
- [How to Create Best-in-Class Community Management with Auto Story Replies](https://help.loudcrowd.com/en/articles/6245840-how-to-create-best-in-class-community-management-with-auto-story-replies.md): LoudCrowd works when you're not – make sure all of your customers and fans are getting replies, even over nights and weekends.
- [Your Customer Segments](https://help.loudcrowd.com/en/articles/5530513-your-customer-segments.md): How to best utilize customer segments to analyze best performers.
- [How to Create Announcements in LoudCrowd](https://help.loudcrowd.com/en/articles/12500756-how-to-create-announcements-in-loudcrowd.md)
- [Reporting and Analytics in LoudCrowd](https://help.loudcrowd.com/en/articles/6162481-reporting-and-analytics-in-loudcrowd.md): Quick tips to make sure you're getting the most out of LoudCrowd.
- [Your Affiliate + Storefront Revenue Dashboard](https://help.loudcrowd.com/en/articles/8118106-your-affiliate-storefront-revenue-dashboard.md): How to measure your Affiliate + Storefront Program performance and gather data for your regular reporting.
- [Post, Media, and Mention Types: A Deep Dive](https://help.loudcrowd.com/en/articles/5947000-post-media-and-mention-types-a-deep-dive.md): Learn how to filter your content by different Instagram post, media, and mention types.
- [Instagram Stories in LoudCrowd: FAQ](https://help.loudcrowd.com/en/articles/5639865-instagram-stories-in-loudcrowd-faq.md)
- [How to Promote & Recruit For Your Program](https://help.loudcrowd.com/en/articles/11071794-how-to-promote-recruit-for-your-program.md): Digital and IRL strategies to drive applications and program growth
- [Auto Story Replies: Navigation, Setup, and FAQs](https://help.loudcrowd.com/en/articles/6493986-auto-story-replies-navigation-setup-and-faqs.md): LoudCrowd's Auto Story Replies product enables brands to automatically respond and ANY account that mentions them in an Instagram Story
- [Turning Existing Customers into Brand Advocates](https://help.loudcrowd.com/en/articles/9450535-turning-existing-customers-into-brand-advocates.md): How to recruit your existing customers into brand advocates
- [Grow Your Program with Referrals](https://help.loudcrowd.com/en/articles/9504787-grow-your-program-with-referrals.md)
- [LoudCrowd's AI Discovery Tool](https://help.loudcrowd.com/en/articles/15544596-loudcrowd-s-ai-discovery-tool.md)
- [How to Set Up Link/Code Discounts in LoudCrowd](https://help.loudcrowd.com/en/articles/10452755-how-to-set-up-link-code-discounts-in-loudcrowd.md): Learn how to offer your affiliates a personalized discount to share with their followers to drive more sales.
- [Setting Up Commission Tiers in LoudCrowd](https://help.loudcrowd.com/en/articles/10452962-setting-up-commission-tiers-in-loudcrowd.md)
- [Best Practices: Creating Engagement in Creator Programs at Scale](https://help.loudcrowd.com/en/articles/9464122-best-practices-creating-engagement-in-creator-programs-at-scale.md): How to engage hundreds of creators and keep them adding value to the program.
- [Challenges Best Practices](https://help.loudcrowd.com/en/articles/7054251-challenges-best-practices.md)
- [How to Set Up and Run a Challenge](https://help.loudcrowd.com/en/articles/7054422-how-to-set-up-and-run-a-challenge.md)
- [Running Sales Challenges](https://help.loudcrowd.com/en/articles/9503648-running-sales-challenges.md)

## Campaigns & Promotions

- [5 Ways to Reactivate your Ambassadors](https://help.loudcrowd.com/en/articles/6493200-5-ways-to-reactivate-your-ambassadors.md): Your ambassadors are human too, and sometimes need to excitement or inspiration to keep them going.
- [Deleting and Expiring Affiliate Codes](https://help.loudcrowd.com/en/articles/8381036-deleting-and-expiring-affiliate-codes.md): What does deleting affiliate codes do? What does expiring affiliate codes do?
- [Get Closer to Your Creators through Close Friends](https://help.loudcrowd.com/en/articles/6428245-get-closer-to-your-creators-through-close-friends.md): Let's make this friendship official with your customers!
- [Schedule-Send Emails to Program Members in LoudCrowd](https://help.loudcrowd.com/en/articles/10458755-schedule-send-emails-to-program-members-in-loudcrowd.md): Leverage our Messages feature to trigger and schedule-send emails to your entire program at the click of a button.
- [5 Ways to Leverage Ambassador Storefronts in your Brand Campaigns](https://help.loudcrowd.com/en/articles/7910566-5-ways-to-leverage-ambassador-storefronts-in-your-brand-campaigns.md): Leverage your Ambassador Storefronts throughout your brand campaigns
- [Leveraging Storefronts for Black Friday](https://help.loudcrowd.com/en/articles/8569770-leveraging-storefronts-for-black-friday.md)
- [Creator Messaging: Sending Hub Messages to Your Creators](https://help.loudcrowd.com/en/articles/14229614-creator-messaging-sending-hub-messages-to-your-creators.md)

## Creator Storefront & Sharing

- [Use a Master Storefront to Curate 'Inspire Me' Collections](https://help.loudcrowd.com/en/articles/11730223-use-a-master-storefront-to-curate-inspire-me-collections.md)

## Social Platform Best Practices

- [How to use Instagram Stories in LoudCrowd: A Deep Dive](https://help.loudcrowd.com/en/articles/5749493-how-to-use-instagram-stories-in-loudcrowd-a-deep-dive.md): This guide will help you get the most out of your Stories UGC!

## Analytics & Reporting / LoudCrowd Features

- [Affiliate Reporting in Members Tab](https://help.loudcrowd.com/en/articles/8505548-affiliate-reporting-in-members-tab.md)
- [Get ready for your next report with LoudCrowd](https://help.loudcrowd.com/en/articles/7207556-get-ready-for-your-next-report-with-loudcrowd.md): Start pulling your UGC now for your weekly, monthly, quarterly, and annual reports.
- [How LoudCrowd Calculates Instagram Impressions](https://help.loudcrowd.com/en/articles/11370284-how-loudcrowd-calculates-instagram-impressions.md): This article describes how LoudCrowd uses available data from Meta APIs to calculate Instagram post impressions
- [How to Export Your UGC Data](https://help.loudcrowd.com/en/articles/5907192-how-to-export-your-ugc-data.md): Learn how to export your UGC data into an Excel compatible CSV file
- [How to Find Your Top Hashtags](https://help.loudcrowd.com/en/articles/5864496-how-to-find-your-top-hashtags.md): Want to find hashtag trends in your UGC?
- [How to Track LoudCrowd Affiliate Code Sales in Shopify](https://help.loudcrowd.com/en/articles/9801522-how-to-track-loudcrowd-affiliate-code-sales-in-shopify.md): Want to track LoudCrowd Affiliate Code Sales in your Shopify Analytics? Learn how to set this up below!
- [How to Use Content Labels](https://help.loudcrowd.com/en/articles/6176948-how-to-use-content-labels.md): Curate UGC Galleries to quickly repost UGC & Track Content
- [How to Use the LoudCrowd Dashboard](https://help.loudcrowd.com/en/articles/5530302-how-to-use-the-loudcrowd-dashboard.md): What you need to know to navigate the LoudCrowd Dashboard
- [How to Search Your UGC Captions in LoudCrowd](https://help.loudcrowd.com/en/articles/5530426-how-to-search-your-ugc-captions-in-loudcrowd.md): How to find your best UGC using caption search.
- [Social CRM](https://help.loudcrowd.com/en/articles/6145800-social-crm.md): Below is a tour of how to navigate the Social CRM. This is where you can discover potential ambassadors from your customer base.
- [Using Labels in LoudCrowd](https://help.loudcrowd.com/en/articles/5530430-using-labels-in-loudcrowd.md): How to curate galleries to quickly repost UGC & track content in a program.
- [LoudCrowd Brand API for attributed order data](https://help.loudcrowd.com/en/articles/16047536-loudcrowd-brand-api-for-attributed-order-data.md): Learn how to retrieve attributed orders for your LoudCrowd programs.

## Creator GEO

- [Shopify theme setup for Creator GEO guides](https://help.loudcrowd.com/en/articles/16222201-shopify-theme-setup-for-creator-geo-guides.md)
- [What Creator GEO does](https://help.loudcrowd.com/en/articles/16225420-what-creator-geo-does.md)
- [How rights work](https://help.loudcrowd.com/en/articles/16225431-how-rights-work.md)
- [What you can edit, and what you can't](https://help.loudcrowd.com/en/articles/16225432-what-you-can-edit-and-what-you-can-t.md)
- [Publishing your first page](https://help.loudcrowd.com/en/articles/16225433-publishing-your-first-page.md)
- [Retiring a page](https://help.loudcrowd.com/en/articles/16225435-retiring-a-page.md)