Whether you're onboarding a new program, or adding more rewards into your existing program, you can utilize the reward builder in the LoudCrowd app to create your multi-tier, monthly recurring rewards.
How do I set up a multi-tier monthly reward?
Go to your Programs tab -> click the Program Activity tab
Click Add New Activity
Set Multi-Tiered Monthly Recurring post goals
Select the social account(s) you'd like your program members to tag you in, in order to receive this reward
Create your multi-tiers -- remember, a program member can earn ONE of the following rewards in a calendar month.
For each tier, select your reward first
Then, enter the number of posts needed to earn each tier. Optional: Toggle on the "only count 1 post per day", if you do not want more than 1 post / day counting towards their monthly post count threshold.
Then, select the post type you'd like to reward for. The default post type will be all of them selected, so if needed, click on the post types you do NOT want to reward for. The post types highlighted in purple will be the post types that will count towards their monthly threshold.
Then, select the mention type you'd like to reward for. The default mention type will be all of them selected, so if needed, click on the mention type you do NOT want to reward for. The mention types highlighted in purple will be the post types that will count towards their monthly threshold.
A member can earn this reward once every calendar month -- Select either Forever, meaning they can earn this reward month over month for the entire time they are a program member. Or, input the number of times a program member can earn this reward. Example - they can only earn this reward one time during the lifetime of being a program member.
Once all of the fields are filled out, you can either:
Save as Draft: If you're not ready to launch the automatic reward, select this option so you can come back and edit the reward further.
Launch Now: Launch the reward immediately. The post counter starts at 08:00 AM UTC on the first day of a calendar month and resets at 07:59 AM UTC the first day of the next month. Rewards are sent on the first business day of the next calendar month.
Schedule Start Date: Select a future date to have this reward launch on.
Example Reward Tiers:
Instagram + TikTok:
Tier 1: Post 1 IG Feed / Reel or TikTok post for a reward
Tier 2: Post 3 IG Feed / Reels and/or TikTok posts for a reward
Tier 3: Post 5 IG Feed / Reels and/or TikTok posts for a reward
Instagram only:
Tier 1: Post 1 Instagram Feed, Reel, or Story post for a reward
Tier 2: Post 2 Instagram Feed, Reel, or Stories for a reward
Tier 2: Post 3 Instagram Feed, Reel, or Stories for a reward
TikTok only:
Tier 1: Post 2 TikTok post for a reward
Tier 2: Post 5 TikTok posts for a reward
FAQs:
If I want to set up a bonus reward on top of my multi-tier rewards, how do I do that?
When you're setting up a single-tier reward, you will select the Single-Tiered Monthly Recurring post goals option instead of the Multi-Tier Monthly Recurring option. For more information on how to set this up, read this article here.
Can I select multiple rewards while setting up my single reward tier?
No, at this time you can only select one reward for each reward tier.
If I no longer use the reward I set up, can I delete it?
You can either archive or pause your reward, by clicking on View Details next to your reward -> click the drop down arrow next to Save -> select either Pause or Archive.
I've changed my mind, and want to start using a paused or archived reward again. How can I do that?
For archived rewards, click View Details next to your reward -> click the Re-Launch Now button.
For paused rewards, click View Details next to your reward -> click the Re-Launch Now button or select the drop down arrow and choose Schedule Start Date. You can also archive a paused reward here.
Can I edit my rewards after it's launched?
No, you cannot edit a reward after it's launched. If you need to make changes, archive your reward and create a new one with the new criteria.
Still need help?