Are your ambassadors blowing up your support email with questions regarding their rewards or commissions? Look no further than the ambassador hub, created to alleviate your customer support inbox and serve as a self service tool for ambassadors!
What does Ambassador Hub look like?
Ambassadors or affiliates will create/log into their personal account on your native site. They must use the same email address connected to a LoudCrowd Program. If they are in a LoudCrowd program, they will be able to view the ambassador hub and commission stats if applicable.
What Information will be Displayed?
Profile Information
Displays the Ambassadors connected social handles, membership start date, and affiliate code & links
Affiliate / Commission Stats
Ambassadors can view their sales quantity, total revenue sold, pending commissions, and total commissions to date.
UGC Rewards
Ambassadors can quickly reference the rewards available to earn, and see the ones they’ve already received. Ambassadors can quickly copy their codes and make a purchase, right from the Hub.
Social Stats
Ambassadors get a holistic view of their social stats with the brand, including total posting history all-time, and of the month
Recent Posts
Ambassadors can quickly view their approved UGC content from Instagram and TikTok, directly on the brand site
Code Redemption
Encourage reward code redemption by showing available rewards and codes.
Ambassador hub in more detail:
Implementation:
Ambassador Hub is built in a Shopify copy theme
Once Approved by your team, we will push to the live theme
Create/Update Emails:
Ambassador Hub Announcement- let ambassadors know this new feature is available and include steps
Welcome Email: Update the welcome email to include instructions on how to access hub.
Reach out to your dedicated client strategist for support
FAQ's
We have a custom Ecomm, could this be available for us?
Currently no, but we are working on a solution for this coming soon!
How long does this take to build?
Our turnaround time for this is under a week!