Top 3 Use Cases for Auto Story Replies

Scale your community using automated story replies.

Alexa Ferrara avatar
Written by Alexa Ferrara
Updated over a week ago

1. Send a Thank You

First impressions are everything! In fact, Over 90% of consumers are more likely to buy from a company after a positive social media interaction. Never miss an opportunity to engage with a new customer by setting up auto story replies that show some love to your brand fans.

2. Program Invites

New customers tag your brand in stories every single day, and it's essential to make a good first impression to keep them in your UGC feedback loop. Auto Story Replies allows you scale your outreach efforts around the clock to make sure you don't miss an opportunity to invite a new customer to your LoudCrowd program.

For exclusive or creator-specific programs, enable different replies to be sent based on customer criteria, such as:

  • Follower count

  • Bio keywords

3. Social Rewards

Send rewards to customers both within and outside of your program with Auto Story Replies. Meeting customers where they're at keeps the reward experience within Instagram and can shorten the length of of time it takes for a customer to receive a reward after featuring your brand in a story.

Use filters to tailor the messages to fit the needs of your program by:

  • Skipping customers who have already received an auto-reply within a time frame to avoid spamming or double-rewarding.

  • Setting a sending limit for messages with rewards

Outside of your program, automate and scale your social gifting efforts by creating story replies that send extra rewards to the top creators in your community.

Interested in learning more about Auto Story Replies? Send us a note here or get in touch with your dedicated LoudCrowd client strategist!

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