LoudCrowd will NEVER post, comment, or engage with any customers on your behalf. We simply pull data from Facebook, and are a back-end service for your Page.
To pull in your tags, mentions, and stories, we need ALL of the following Facebook Permissions.
Receive your email address
Explanation - Standard Facebook permission to manage identity. We will not email your Facebook email, only your work email
Access profile and posts from the Instagram account connected to your page.
Explanation - Standard "Manage Instagram" permission.
Manage comments for the Instagram account connected to your page
Explanation - This is the required permission to access the content you are tagged in on Instagram (including tags + mentions on Instagram). Instagram buckets tags + mentions in the comments category. We will NEVER comment on your behalf.
Access insights for the Instagram Account connected to your Page.
Explanation - Same as earlier, this is the standard "Manage Instagram" permission.
Show a list of Pages you Manage
Explanation - This is literally just required to connect your Facebook Page with your Instagram Account in this sign-up process. LoudCrowd does not pull any data from your Facebook account.
Manage and access messages for the Instagram account connected to your page.
Explanation - This gives LoudCrowd the ability to pull Instagram Stories on your behalf. Facebook considers Stories a type of message (which is why they show up in your DMs).
Read Content Posted on the Page
Explanation - Like earlier, this is for the sign-up process. LoudCrowd does not pull any data from your Facebook account.
Manage accounts, settings, and webhooks for a page
Explanation - We need this to pull in caption mentions specifically. Caption mentions come in through "webhooks" (unlike tags).
Read user content on your page
Explanation - We use this ability to look up who is tagging you, when they tag you. For instance, we can pull in a user's follower count when they tag you in content.